TNC APPRAISAL SERVICE INC: Using Technology to Improve Your Customer ExperienceAt TNC APPRAISAL SERVICE INC, we have a confession to make: We always have the latest geeky gadgets. We use the best and newest technology at our disposal to bring you high quality, accurate appraisals.
If you asked any number of appraisers, most would agree that appraising is more complicated than it used to be. We put quality first, but we know that turnaround time is always a plus these days. So, the logical place to save time is in our daily workflow. We strive to be the very best, and we've found that keeping up with new technology allows us to bring you more accurate reports, quicker turnaround times and excellent customer service.
Take a look at how TNC APPRAISAL SERVICE INC makes ordering easierWay back when, a lot of our orders arrived via fax and were confirmed with phone calls once we got back into the office. Often, in this scenario, it might of taken quite a while to hear back to see if the order could be taken. Things are quite a bit different now and when an order is placed on the site, we get an e-mail on our phones. We can even log into this site from the field and send back an e-mail confirmation – including the time and date for the inspection if we've been able to talk to the occupant.
When you order from TNC APPRAISAL SERVICE INC you can expect us to be concerned about your deadlines. We use our resources to reduce waiting between communications since the speed at which we get things done directly effects your bottom-line. Through features on this website, we can actually reduce the amount of time needed for your appraisal.
TNC APPRAISAL SERVICE INC believes in working smarterGathering the data for an appraisal is a demanding process. We spend quite a bit of time gathering the facts on the subject property and the local market data and trends. TNC APPRAISAL SERVICE INC takes advantage of technology to close the gap once again.
We've learned that taking notes regularly, using pencil and paper, generally takes longer since we we have to enter everything back in at the office. Don't be surprised to see us with a tablet PC or collecting data using an application written for our phones that even lets us sketch a floorplan right on the spot. Rather then using that clumsy old tape measure, we're seeing that more appraisers are adopting accurate laser measuring devices that also help measure hard to access areas.
Using this technology allows us to ensure that your report is reliable and complete. This works to both our advantages by necessitating less time for call-backs and revisions. A real money saver for busy appraisal clients.
Here at TNC APPRAISAL SERVICE INC we make sure you have more options to receive your report.At a very minimum, you can expect us to deliver your final report electronically as a PDF. Most of our clients prefer e-mail because we're all accustomed to getting attachments like PDFs in our mail. It's a lot better than the old days when everything was on paper. But, we've even been able to improve on e-mail with report delivery with this website.
Everyone knows how frustrating it is to lose a file. Or have you ever had problems sending or receiving an e-mail because it was too big? We have the technology to overcome those problems, too. Whenever we send an appraisal, the client gets a link sent to their email to retrieve the PDF. By bypassing email completely we can get around any problems caused by file size. And the download link is good for 90 days. So if you lose the file, you can log back in here and retrieve it again without even calling us or waiting for us to get to a computer so we can send it again.
Digital Workfile TechnologyIt would probably be easier if appraisers could never have to think about an assignment again after writing and giving it to the client. However, appraisals are used to document the condition of a property on the inspection date. Therefore, appraisers are required by law to keep their reports for 5 years, allowing them to recall any appraisal at any time to either defend the valuation or to be used in other legal proceedings.
Here again, TNC APPRAISAL SERVICE INC uses all the technology at our disposal technology to improve service. We store every part of the appraisal - notes, sketches, supporting documentation and calculations - along with the appraisal electronically, we skip the paper hard copies and only need our computer to recall precisely what that report was about.
These are just a few examples of how we use technology daily. Using the right tools, along with the appraisal know-how that you've grown to expect allows the appraiser to deliver reports quicker, more efficiently and with higher degrees of accuracy.